REFUND POLICY

Eligibility for Returns:

1. Returned goods or products must be sent back with the receipt and must be in the original purchase condition.
2. The product's packaging must be unopened and kept in the original shipping container.
3. The goods must not have been used, washed, or damaged by the customer.

Non-returnable Items:

1. Any items that have been used, washed, or damaged.
2. Specially sized or custom-made products.
3. Items purchased during a discount or promotional period.

Refund Process:

1. We will process the refund directly to your bank account within 7 days after we receive the returned item and confirm it meets our return criteria.

Non-returnable Items:

1. Any items that have been used, washed, or damaged.
2. Specially sized or custom-made products.
3. Items purchased during a discount or promotional period.

Loss During Transit:

1. Our company is not responsible for any goods lost during the return transit.

Refunds for Out-of-Stock Products:

1. If a product is out of stock, we will refund the money to your bank account.

Return Address:
Please send the returned goods to the following address:
SIN MA AUTO PARTS SDN BHD
NO.1-19, JALAN INDAH 2, TAMAN INDAH,
JLN HAJI ABDULLAH,SG.ABONG,84000 MUAR JOHOR.

Contact Information:
For any questions about returns or refunds, please contact us via email at smautopartstrading@gmail.com, or call 011-1145 6991.